Make sure you have the following details available before you start:
Please complete all the mandatory (*) areas of the form
The General Insurance Industry has developed the General Insurance Code of Practice (the Code) for use by insurers.
CCI has adopted and enthusiastically supports the Code because it:
The Code sets out what we must do when dealing with you through all stages of our relationship with you - whether you're taking out insurance, making a claim (including setting out timeframes for making a decision on your claim), require financial hardship assistance or have a complaint. The Code also contains special provisions setting out how we must deal with claims resulting from catastrophes and disasters.
If you want more information about the Code, or to obtain a copy of the Code please contact us or visit the Insurance Council of Australia website at here.
If we are unable to provide you with insurance cover, CCI will:
I declare that all the information contained in this claim is correct.
You are about to submit your claim. Please make sure you check all information carefully.
Once you submit your claim, you will receive an email with a PDF copy of your claim details.
A member of our claims team will then contact you within 1 business day to discuss your claim.
If you have any questions about the progress of your claim, please contact 1800 011 028.
To provide you with the right information we need to know a little bit about what you're looking for