At CCI, we're always looking for ways to make improvements to the way we do things. We're developing smarter ways of working to provide you with the best possible service.
As you know, making an insurance claim can be time-consuming.
For many, there's the additional burden of making several claims at once, keeping track of all the paperwork and managing different settlement payments.
However, we've listened to your feedback and we're making the following changes:
We've changed our process to make things more efficient
Your overall claims experience will be faster, with payments processed sooner.
These changes are all designed to speed up the overall process, and make it simpler for everyone.
It's the first step of many improvements we're making across the board, and we look forward to bringing you further improvements in the future.
Did you know you can make any of the following claims online?
Composite Risks Property Insurance
Fidelity Guarantee Insurance
Electronic Equipment Insurance (Laptops/Tablets)
Machinery Breakdown Insurance
Residential Building and Contents Insurance
If you'd like to start a claim online, click here.
We're committed to providing you with excellent service and look forward to your feedback. If you have any questions, or if there's anything you think we can do better, please contact us on 1300 655 001 or email us.
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