Making a ​claim

Lodge an online claim or download a PDF below.

Property Claims

You can make a property claim online. Online property claims include policies such as;

• Composite Risks Property Insurance

• Fidelity Guarantee Insurance

• Electronic Equipment Insura​nce (including L​​aptop claims)​

• Machinery Breakdown Insurance

• Residential Building and Contents Insurance

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Motor Claims

Use our online form to lodge your Motor or Fleet​ claim.

You can also download a claim form here.

Student Care Claims

Use our online form to lodge your Student Care claim here.

You can also download a claim form here.

Cyber Claims

In the event of a cyber incident, your Cyber Insurance policy provides you with access to a 24 hour technical support helpline. 

Our global IT services provider, DXC is available to provide technical support and assist you through the claims process.

​​Call 1300 089 974

You can also email DXC on:

Public Liability Claims

For Public Liability Insurance claims, click here

Other claims

For Construction Insurance or Goods in Transit Insurance claims​, you can download a form here.

PDF ​​ Call 1300 655 001 ​​

For Voluntary Workers Personal Accident Insurance claims, you can download a form here.

PDF ​​ Call 1300 655 001 ​

If you want to make a Workers Compensation claim, visit our Workers Compensation area and select your state.

​​Can't find the claim form you're looking for? Please contact your Account Executive or call 1800 011 028.​​​​​​​​​

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