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Home CCI > Supporting those impacted by Bushfires

Supporting those impacted by Bushfires

Australia has faced catastrophic bushfires since 2019's early spring, and the crisis continues with extensive fires affecting communities across Queensland, New South Wales, Victoria, South Australia, and Western Australia. 

If you are affected by bushfires

Clients affected by bushfires should consider individual and community safety as a first priority. If you do require emergency assistance, contact the SES or emergency services and before returning to your location ensure you confirm with authorities it's safe to do so.

If you have sustained damage to property and/or motor vehicles as a result of these bushfires, you should notify CCI as soon as possible:

  • By calling our claims team on 1300 655 001

  • Lodging a claim online here

Loss adjusters will visit affected clients as soon as areas are accessible, to assist with managing a claim. We will provide further information during the lodgment process.

Making a Claim

The following information will help to process your claim quickly:

  • Photograph damaged or destroyed items, such as equipment or furniture, before removing or discarding them if you plan to claim for these

  • An inventory is not necessary for total losses, however, an inventory of damaged possessions is useful

Supporting those in need

CCI has a long standing tradition of giving back to those in need. To help provide support to communities impacted by these devastating events, we've proudly partnered with St Vincent De Paul to establish an employee Bushfire Appeal. 

Every dollar donated by employees will be matched 10 fold by CCI to assist families and communities in the immediate aftermath of these fires, and to support long term recovery efforts.

Contact us

Please contact your Client Relationship Executive if you have any questions about your coverage, or support available to you.

You can also contact CCI's dedicated Claims team for support with claims lodgment and processing.



© Catholic Church Insurance Limited (CCI) ABN 76 000 005 210, AFS Licence No. 235415, Level 8, 485 La Trobe Street, Melbourne 3001. All rights reserved. The information on this website is intended to provide a summary and general information only to clients of CCI. It does not constitute, and should not be relied on as advice or considered as a comprehensive coverage of the topics discussed. You should seek independent and professional advice that is tailored to your own circumstances. CCI will not take responsibility for any loss, damage or injury to any persons incurred by the use of content contained on this website.